Guest Services


Housekeeping services are provided to all our guests. Our chef, housekeeping staff and caretaker/gardener are available to assist you during normal working hours. The manager is also available during the day to offer limited assistance in arranging activities and services for our guests. The caretaker/gardener resides in his own house outside the main gates and is available after hours if necessary.

Spring House Staff

chris - Guest Services



kate - Guest Services


General Manager

Airport and Ferry Transportation

Traveling arrangements to the island can sometimes be stressful – we want your vacation in Bequia to be stress-free from the moment you arrive to the moment you depart. We greet and transport all of our guests from the airport or ferry dock on the date of arrival, and chauffeur you and your guests to Spring Hotel. We also provide transport back to the airport or dock on the date of your departure.

Additional transportation during your stay, including vehicle rentals and driver’s licenses, can also be arranged for guests. Jeep rentals (one Jeep is suggested for every 5 guests in your group) are available on our booking form when booking your stay. A local driving license will be required (not included) and the jeep rental company will assist you with the paperwork in advance of your arrival. We also offer a shuttle van service on an availability basis.

Additional Services

Maid and Laundry Services

Laundry Services are available to all guests for a small fee to help make your stay thoroughly relaxing.

For guests who use our full laundry service, often called “The Magic Hamper”, simply deposit your laundry and our laundress will wash, iron and return to your closet any laundry that you leave in the laundry basket each day. Please do not place any clothing that requires special handling in the basket. Spring Hotel is not liable for damage to clothing submitted to the in house laundry for any reason. Dry cleaning services are not available. Shoes can be cleaned or polished upon request. For water conservation reasons, we normally change sheets and towels every 3 days unless more frequent service is requested.

Concierge Services

If you would like assistance in arranging services, meals, and excursions away from Spring House, our Concierge Services can be provided during your stay for a per-day fee. Our concierge services take the work out of logistics so that you can be truly carefree as you enjoy and relax throughout your vacation.
  • We will arrange transportation, dining reservations, excursions, retreats, yoga instruction, and more at your request.
  • Our friendly staff will assist in transporting and setting up beach equipment on the beach for you.
  • The kitchen staff will prepare coolers with snacks, meal items, and drinks for you to take on a day out.
  • We can arrange late-night transportation back to the hotel after a night out on the town.
  • Our Spring Hotel staff is happy to provide any assistance we can to make your stay enjoyable!

Childcare Services

Although Spring Hotel is a relaxing get away, it is also child and family friendly. You may want to bring your children on vacation, but wish to have an adults-only outing at some point on your trip. Our friendly, professional and responsible childcare providers are available if requested and you can rest easy knowing that you will be able to check on your children by phone at anytime while you’re away. Just ask a member of staff for details.

Jeep Rental Service

Bequia may be small, but it is hilly and if you need to transport beach equipment and coolers or quickly pop into town, it’s always best to have a vehicle. Our staff can arrange and provide the rental of as many Jeeps as your party may need, provided by Bequia Jeep Rentals. Choose a jeep when booking your room and have it available on arrival. A local license (additional cost) will be required for each driver. The jeep rental company will assist you with the paperwork in advance of your stay.

Drivers License

If you’re going to be driving while staying with us on the island, you will need a Bequian drivers license (additional cost). The staff at Bequia Jeep Rentals can handle the fees, paperwork and processing in advance for one driver per vehicle.

Cell Phones

Cell phones: most international cell phones work well on Bequia. We have fast wifi at Spring Hotel so calling home is available with many of the free internet services such as Skye, Facetime and Whatsapp.