I had a great time, the service was excellent, and I want to give a gratuity to a certain member of the staff who really looked after us. Staff gratuities, local government taxes, and other fees are covered by a 15% charge added to base room rates at the time of booking. All our staff are dedicated to providing you with the finest vacation experience possible. Gratuities are shared amongst the staff and not kept by management according to local laws. Most restaurants and hotels on island charge a 15% service fee. If you feel that you have received exceptional service by a particular member of staff then your additional appreciation will be most welcome.